// skills & technologies

Skills & Technologies

Security-focused skills built through hands-on experience

// technical_competencies

All Skill Areas

IT Support & Troubleshooting

Technical support for desktops, laptops, mobile devices
Printers, scanners, VoIP phones and peripherals
Computer hardware installation and upgrades (RAM, SSD)
Troubleshooting for Windows and macOS
System patching and antivirus updates
Connectivity issue diagnosis and resolution
IT asset inventory management

Identity & Access Management

Microsoft Entra ID (Azure AD)
Active Directory
Google Workspace
Employee onboarding and offboarding
User provisioning and access control
Group Policy Management
Organizational Units (OUs) management
RBAC, MFA, Conditional Access

Endpoint Security

BitDefender GravityZone
ThreatDown by Malwarebytes
Endpoint Detection & Response (EDR)
Vulnerability Management
Security Policy Implementation
Endpoint monitoring and remediation

Networking

TCP/IP, DNS, DHCP
VPN, LAN/WAN, VLAN
Network device configuration and troubleshooting
UniFi wireless infrastructure
Secure remote access solutions (RDP)
Network performance monitoring

Cybersecurity & Frameworks

Network Security
GRC Principles
Incident Response
Risk Management
ISO 27001, HIPAA compliance
NIST Cybersecurity Framework
IPS/IDS, Firewall
MITRE ATT&CK Framework

SIEM & Monitoring

Wazuh SIEM
Splunk Enterprise
Microsoft Sentinel
Log Analysis
Real-time security monitoring
File Integrity Monitoring (FIM)

Virtualization & Tools

VMware
VirtualBox
UTM (Mac virtualization)
Microsoft Teams, Slack
TeamViewer, Bopup
Cisco Packet Tracer

Soft Skills

Problem Solving
Leadership
Collaboration
Communication Skills
Client Focused
Adaptability
Initiative
Technical Documentation